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Problems with iPhone or iPad |
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Unfortunately, some content is not displayed or is displayed incorrectly when viewed using Safari on an iPhone or iPad. Please try using a different browser (e.g. Mozilla Firefox or Google Chrome) or a different device. We recommend using a desktop or notebook computer, as this allows you to benefit from a larger screen. It may also be easier to download and reuse the documents. |
If you are able to log in to the A4S parent portal or web shop but see no or incorrect content, please try the following steps:
- If you are using a desktop or notebook computer, change the size of your browser window.
- Reload the page in the browser completely from the server:
- Windows: Hold down the [Ctrl] and [Shift] keys on the keyboard and then press the [R] key
- MAC, Safari: Hold down the [Option] and [⌘ Cmd] keys on the keyboard and then press the [E] key
- MAC, Firefox or Chrome: Hold down the [⌘ Cmd] and [⇧ Shift] keys on the keyboard and then press the [R] key
- Use a ‘private window’ or ‘incognito mode’ depending on the browser; for reference: instructions from AVG Antivirus
- Empty the cache of your browser: Hold down the [Ctrl] and [Shift] keys on the keyboard and then press the [Delete] key
- Try using a different browser: browsehappy.com
- Try using a different computer
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Workaround |
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As a simple workaround, it may be sufficient to temporarily change the language version of the platform:
DE: https://sis.a4.school EN: https://sis-en.a4.school |
If you are unable to resolve the problem, please copy the URL displayed at the top in the blue area on whatsmybrowser.org and send it to us in a request (please select ‘Support A4S SIS CH’ as the category). We will do our best to help you as soon as possible.
